Benefits & Savings

Cost is the reason many organisations initially implement Netfone VOIP, however there any many more benefits. Netfone understand the needs of New Zealand small to medium businesses. We are a wholly owned New Zealand business and we understand what Kiwi businesses need from a Telecommunication provider.

Reason #1 

Many organisations answer calls at one office. With Netfone, unanswered calls can be instantly diverted to other locations such as other branch offices or partner organisations.  These Virtual contact centres can reduce wait time and connect callers to more knowledgeable and better prepared agents.

Reason #2 

Netfone’s “Interactive Voice Responder” (IVR)  systems are the front end to a virtual contact center and can collect information to automate the call entirely and/or to reduce the time of the agent on the phone. This versatile framework enables organizations to respond to changes in customer demands quickly, economically, and with higher quality service than is possible with many of today’s voice infrastructures.

Reason #3 

Netfone integrates with the latest smart-phones such as iPhone and Android, extending the Netfone desk-phones and voice-mail systems to the cellphone, improving customer service, improving staff efficiency and reducing cost.

Reason #4

Netfone’s pricing is always simple and easy to follow – 1 low rate 24 hours a day. We have National,  Local and Cell rates - that’s all.  No complex on-peak, off-peak, regional plans.  Bill  Savings of  25%   are common with over 50% of  new customers who join Netfone.

Reason #5

At Netfone, we pride on providing best-quality phone systems and VoIP services and impeccable customer-oriented technical support and all that at very competitive rates. Should you find a competitor able to offer lower rates than ours - let us know and we will give you a better discount! What we require is a link to their website or a copy of your existing phone account and we will be in touch with our best offer.